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BoudahXL
Community Contributor
July 7, 2021, 1:34 pm
0

New post how alive is the hub?

Just browsed, many post without answers here. Is the hub still alive? I requested owner access to more specific section, still waiting on follow up, not even an acknowledgement email...

Is the hub maintained by karma automotive employee?

Thank you.

This post was edited 07/07/2021 13:35:26

9 replies / 291 views
BoudahXL
Community Contributor

July 10, 2021, 4:11 pm

Still no access, wonder how long this will take.

BoudahXL
Community Contributor

July 12, 2021, 1:50 pm

Checking in five days later, still no access.

BoudahXL
Community Contributor

July 14, 2021, 1:58 pm

Full week 14th of July still no access. Anyone managing this hub?

gmorris
Community Contributor

July 14, 2021, 4:56 pm

too busy making golf carts

BoudahXL
Community Contributor

July 14, 2021, 5:02 pm

Ahah!

mpar21
Community Member

July 20, 2021, 3:16 pm

No luck on my end either; I have emailed them 3 different times without a reply.This access is not maintained by regular Karma Automotive staff I was told by a Karma sales rep. Accurate feedback?? They may have been let go during the lay-offs last year.

In any case, the email for community access looks like a dead link.

This reply was edited 07/20/2021 15:29:00

BoudahXL
Community Contributor

July 20, 2021, 3:48 pm

Not good. If not monitored this forum could potentially turn bad. Also if KARMA can't even maintain a small portal like this one how does one feel inspired that they will support you well as a customer?

They should shut the portal down or have one employee maintain it.

mpar21
Community Member

July 22, 2021, 10:06 am

I agree this site should be supported. I will say that I have had good support from Client Services through the App and main website. They have some good folks. I think COVID impacted the company's momentum and it may take a bit for them to get back to normal.

BoudahXL
Community Contributor

July 26, 2021, 12:14 pm

20 days later...




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